DStv Users to Enjoy TV Conveniently Using MTN’s Time-based Data Bundles


MultiChoice Uganda's Patricia Kiconco (L) and MTN Uganda's Susan Kayemba (R) during the launch.
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MultiChoice Uganda and MTN Uganda have announced a new product – DStv Now data bundles – that will see DStv subscribers enjoy TV conveniently and at an affordable price.

The DStv Now MTN Data bundles were unveiled Monday at a news conference held at the MultiChoice Uganda headquarters in Kampala.

The data bundles which will be provided by telecom giant, MTN Uganda will make it more affordable for viewers to stream live TV and access DStv Catch Up via the DStv Now App to enjoy on-the-go.

The service is accessible to DStv subscribers who use the recently launched DStv Now App. The App is available to download for free via iOS & Android mobile App stores for DStv customers on all packages to stream live TV and access DStv Catch Up at no extra cost.

By downloading the App to a cellphone, or logging on via your desktop browser, the user gets to watch Live TV, see the full DStv TV Guide and enjoy DStv Catch Up content (via streaming or download) at no extra cost to your subscription.

The Live TV and DStv Catch Up content on DStv Now will be as per the package you are on. The user can register up to four different devices for DStv Now on the same account.

Patricia Kiconco, MultiChoice Uganda’s Head of Customer Experience and Care told reporters that DStv is offering active DStv customers an even more affordable way to enjoy their favourite shows at their convenience via the DStv Now app.

“While this mobile app service is available to our customers across all packages from Premium to Access as a value add, we want to make sure that their experience to our service is even more enhanced through convenience and affordability,” she said.

“There’s no additional subscription charge when you sign up and watch your TV via the app or the online website. All you have to do is sign up online or via the app with your DStv credentials. Once you load your DStv Now MTN Data Bundles, you’ll be able to enjoy Live TV, and start streaming all our world-class entertainment anywhere”.

MTN Uganda’s Senior Manager Digital Services, Susan Kayemba said; “We are delighted to partner with Multichoice again. It’s long over due that we bring to the market a product like this”.

She said that it is estimated that globally, by 2020, 75% of mobile traffic will be generated by video content.

“With the growing penetration of smartphones, we have seen a shift globally from entertainment moving from big screens to a mobile phone”.

“Today, the mobile phone is perhaps the single most important device or utility for entertainment. For us at MTN, we have done a lot of investment and continue to do so in laying out our network – 3G and 4G but we are also cognizant of the fact that internet consumption must be affordable,” said Kayemba.

She said the DStv App Now data plan will be a time-based bundles which implies that for the period of the time that the user has the bundle, he/she will consume unlimited TV content.

The new bundles include data which can only be used on DStv Now are available in two sizes; 2 hours costing Shs 6,000- and 4-hours costing Shs 12,000.

To purchase a bundle, DStv customers will dial *165*82#ok. The data bundles last for 24 hours from the time of purchase and are calculated according to viewing time.

On the concerns relating to reliability of internet and value for money for consumers, Kayemba said MTN Uganda commits to quality service.

“For you to be comfortable with your data balance, you can check, expect it will tell you in minutes not MBs. You are able to track how you are using it. Also, we launch a product for success and not for failure. And as a brand we have proven ourselves over time despite a few issues,” she said..

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